ROLE: Permanent Customer Service / Administration Officer – Seven Hills / Hours 9 to 5 M – F

Blessington is the Australasian and Pacific Rim Distributor for a number of well- known brands, such as Singer, Husqvarna Viking, PFAFF, Handi Quilter, Accuquilt , Ricoma and Superior Threads. We are currently looking to appoint a Customer Service / Administration Officer into an intermediate position within our company. This role would suit a person looking to train and expand knowledge and skill set within an administrative role.

The ideal candidate must possess:

  • The proven ability to work well both within a team environment and autonomously.
  • Good communication skills (both written and verbal) and skills.
  • Good task management and multi-tasking skills.
  • The ability to prioritise.
  • Customer service orientation.
  • Committed towards undertaking duties efficiently with attention to detail.
  • Professional personal presentation.

Your duties will include:

  • Be the first point of contact for incoming calls from customers.
  • Assist with basic enquiries from customers providing product information and redirect to the Service Centre for technical questions.
  • Process orders on time and ensure accurate data entry into the systems.Outgoing calls to customers to follow up on orders or confirm tracking details.
  • Provide Administration support to the office including filing, typing, data entry and other administrative tasks as required for all departments/clients and as directed by the Company.
  • Meet and greet visitors as required.
  • Upkeep and cleanliness of office facilities and own workspace.

You will be expected to

  • Adopt continuous learning and improvement processes in all aspects of the position.
  • Conduct thorough checking and self-checking of information and documentation.
  • Proactively plan, manage, coordinate, track and undertake assigned tasks.
  • Understand, implement, participate and promote Company Policies and Procedures, and Workplace Health and Safety (WHS) objectives, processes and procedures.

If interested, please send your resume and cover letter to monique.guerreiro@blessington.com.au.


If you apply for this role, please mention you saw it advertised via Hills District Mums.