ROLE: Permanent Customer Service / Administration Officer – Seven Hills / Hours 9 to 5 M – F

Blessington is the Australasian and Pacific Rim Distributor for a number of well- known brands, such as Singer, Husqvarna Viking, PFAFF, Handi Quilter, Accuquilt , Ricoma and Superior Threads. We are currently looking to appoint a Customer Service / Administration Officer into an intermediate position within our company. This role would suit a person looking to train and expand knowledge and skill set within an administrative role.

The ideal candidate must possess:

  • The proven ability to work well both within a team environment and autonomously.
  • Good communication skills (both written and verbal) and skills.
  • Good task management and multi-tasking skills.
  • The ability to prioritise.
  • Customer service orientation.
  • Committed towards undertaking duties efficiently with attention to detail.
  • Professional personal presentation.

Your duties will include:

  • Be the first point of contact for incoming calls from customers.
  • Assist with basic enquiries from customers providing product information and redirect to the Service Centre for technical questions.
  • Process orders on time and ensure accurate data entry into the systems.Outgoing calls to customers to follow up on orders or confirm tracking details.
  • Provide Administration support to the office including filing, typing, data entry and other administrative tasks as required for all departments/clients and as directed by the Company.
  • Meet and greet visitors as required.
  • Upkeep and cleanliness of office facilities and own workspace.

You will be expected to

  • Adopt continuous learning and improvement processes in all aspects of the position.
  • Conduct thorough checking and self-checking of information and documentation.
  • Proactively plan, manage, coordinate, track and undertake assigned tasks.
  • Understand, implement, participate and promote Company Policies and Procedures, and Workplace Health and Safety (WHS) objectives, processes and procedures.

If interested, please send your resume and cover letter to

If you apply for this role, please mention you saw it advertised via Hills District Mums.