Job Type: Permanent Part-time or full-time.

We are a team of 6 physiotherapists looking for 2 new mature reliableĀ receptionists to join our dynamic team.

Monday – Tuesday –Ā  Wednesday

Thursday – Friday

Position Descriptions:

Excellent customer service and confident communication skills over the phone and in person is very important. You will be dealing with the daily operational requirements of running a busy physiotherapy clinic, supporting the therapists and their patients.

Your ability to navigate technology and social media is definitely anĀ advantage, ie. creating posts, and following up on enquires, using email and our cloud based patient management system.

The clinic is based in Bella Vista with private parking and easy access to bus transport.

Your tasks will involve:

  • Greeting patients
  • Phone and email communication with patients, therapist, workcover, insurance companies, suppliers, and local businesses
  • General reception duties – appointment scheduling, processing payments (Medicare, HICAPS, eftpos Machines)
  • Administrative support to all physiotherapists (printing off letters, meeting minute taking, Pilates classes planning)
  • Organising Pilates and yoga classes (timetable, marketing, waitlist management)
  • General office duties (tidying front office and treatment rooms, scanning, printing faxing)
  • Office cleaning (vacuuming, wiping front glass door, equipment cleaning)
  • Social media/marketing (website, instagram, facebook page management)

Skills/experience:

  • You must have previous reception experience in any office/clinic environment
  • Experience using practice management systems such as Cliniko, and accounting management systems such as Xero is anĀ advantage
  • Data entry
  • Ability to multitask, problem solve and have great organisational skills
  • Excellent communication skills (phone and face to face)
  • Efficient computer skills, internet skills and keyboard skills (you can deal with technology!)
  • Ability to show compassion for our scope of physiotherapy (we are specialised womenā€™s health physiotherapist with sensitive patient concerns)
  • Professional presentation
  • You must be comfortable with & around babies (support can be required occasionally for our patients during theirĀ appointments)

Hours of work:

The preferred hours of work are as follows:

  • Monday 8.30am – 6pm (9hrs)
  • Tuesday 8.30am – 5pm (8hrs)
  • Wednesday 8.30am – 6pm (9hrs)
  • Thursday 8.30am – 5pm (8hrs)
  • Friday 9.30am ā€“ 5pm (7hrs)

The above hours can be shared among the two applicants accordingly.

Flexibility to cover school holidays, this will include the 6 week Christmas period.

More casual hours can be picked up to help cover for sick leave, holiday leave by permanentĀ receptionist.

Please email your ResumĆ© and cover letter including your availability based on the above hours mentioned, please put ā€˜Employ Meā€™ in your subject line when applyingĀ  to swpreceptionist@gmail.com


If you apply for this role, please mention you saw it advertised via Hills District Mums.