ROLE: Accounts / Spare Parts Administrator

  • Part time / job share
  • Norwest Business Park


  • Flexibility to choose the 3 weekdays that you work per week. (Excluding Monday)
  • School hours
  • Great team
  • Parking onsite


HBM is an Australian owned machinery solutions agency, partnering with premier packaging and plastics equipment manufacturers from Europe & North America. HBM provides start-up to large-scale equipment solutions and support to food, beverage, pharmaceutical & plastics manufacturing sectors throughout Oceania.

This role has variety and the responsibilities include but are not limited to:

  • General administration duties
  • Accounts
  • Answering phones and responding to emails
  • Warehouse organisation
  • Respond to all phone and email requests in a timely manner.
  • To liaise with the customers by telephone and email to assist them with enquiries, quotations, and potential orders. Be proactive in issue resolution and understanding of the customers’ situation
  • Obtain purchase orders from customers and arrange dates according to availability
  • Liaising with all stakeholders to obtain current pricing and availability of spare parts, as and when required
  • Receive spare parts, arrange shipment to customer
  • Arranging for local freight of spare parts, as and when required
  • Manage bookings of breakdowns, installations, and service visits with external stakeholders
  • Booking travel arrangements for Service Technicians
  • Be the first point of call for Technician Service, Breakdown bookings, Spare parts requests and customer queries over the phone
  • Liaise with Service Technicians on scheduling of tasks to ensure jobs are quoted, booked and closed in a timely manner
  • Follow up of Customers or Technicians to ensure jobs are closed and invoiced
  • Supporting the sales team
  • Obtain international freight quotes as and when required
  • Flexibility to cover extra days, during annual leave periods.


To be successful in this role you will need:

  • intermediate MS Office suite skills
  • strong data entry skills
  • great verbal and written communication
  • to show initiative
  • to have a good work ethic
  • to have the ability to work under pressure and multi-task.


To apply:

Please email resume to: [email protected]

If you apply for this role, please mention you saw it advertised via Hills District Mums.